Privacy policy

This policy explains what we collect through this website, who receives it, and the choices you have. PLACEHOLDER: add the date this policy was last updated.

Who we are

Property Wales Homebuyers is a cash house buying company based in South Wales. PLACEHOLDER: company registration details to be added here. You can reach us on 07878 913 934 or at hello@propertywaleshomebuyers.co.uk.

What we collect when you enquire

If you complete our cash offer form we collect the property postcode and house number, your reason for selling, and your name, email address and phone number. We use these only to prepare your cash offer and contact you about it. The details are sent to our customer relationship system, GoHighLevel, which stores them on our behalf so our team can respond. We never sell your details or pass them to third parties for their own marketing.

Cookies and the Meta pixel

When you accept cookies, this site loads a measurement tool operated by Meta Platforms Ireland Ltd (the Facebook and Instagram pixel). It records that your browser loaded this page so we can count visits and understand how well our advertising performs. Meta receives your IP address and browser information, and may use cookies on your device for this purpose. This is measurement only: we send Meta no information you type into the form, and no advertising identifiers are shared by us.

The pixel does not load at all until you accept. If you decline, or have not made a choice yet, no measurement cookies are set and no pageview is reported to Meta.

Changing or withdrawing your choice

You can accept or decline at any time using the Cookie settings link in the footer of this site. Declining stops future measurement straight away. Anything already measured before you changed your choice cannot be recalled. We keep a record of your choice, including when you made it and which version of this notice you saw.

How long we keep things

PLACEHOLDER: state how long enquiry details are kept before deletion. Your cookie choice is kept until you clear it in your browser or change it via Cookie settings.

Your rights

You can ask us for a copy of the details we hold about you, ask us to correct or delete them, or object to how we use them. Email us at hello@propertywaleshomebuyers.co.uk and we will sort it out. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how we handle your information.

Your enquiry details are never passed to third parties.